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Inside Sales

Sometimes it's necessary to go beyond just outsourcing demand generation. Many clients require a growth partner to act as their insides sales team.

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From initial conversation to purchase order

For some organisations, especially high tech software businesses that can scale rapidly, outsourcing lead generation alone is insufficient in accelerating growth at the desired speed.

What they need is a growth partner to not just act as an extension of their team, but can take more ownership of the sales process.

Many of our customers have invited us in for this reason – to find new leads, nurture and even facilitate demonstrations, video conferences and meetings, and even chase to obtain final sign off / purchase order.

Whilst this end-to-end business development offering is not right for all customers, it can be extremely effective for others (particularly for Software-as-a-Service organisations). Consider some of the below stats:

  • 48% of sales people never follow up with a prospect
  • 25% of sales people make a second contact and stop
  • 12% of sales people only make three contacts and stop
  • Only 10% of sales people make more than three contacts

And yet…

  • 2% of sales are made on the first contact
  • 3% of sales are made on the second contact
  • 5% of sales are made on the third contact
  • 10% of sales are made on the fourth contact
  • 80% of sales are made on the fifth to twelfth contact

Source: National Sales Executive Association

Brands that trust us

pwc sage aviva tsg drax harrods xero insidesales

Case Studies

See what our clients have to say about us

Philip Briscoe

Chief Operating Officer

“The durhamlane team has been great to work with, from accessibility, availability, asking questions and reporting it’s been fantastic and we’re very pleased with the results”

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David Stonehouse


“I would recommend durhamlane because they did what they said they’d do and they’ve put the effort into understanding our business. And that reflects in the way they approach training, in they way they recruit for us and in the way they generate leads for us – because they’ve become part of our team.

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Mike Boswell

Head of Apprenticeship Services

“durhamlane’s support has given NCFE the confidence to invest and develop its End Point Assessment solution. James and Dan have added real and tangible value to our team and represent us with true professionalism.”

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