Jake joined durhamlane in 2013 after gaining experience in project management, sales and business development in consumer financial services and insurance markets. Due to his exceptional people management and commercial skills, Jake has played a key role in building durhamlane to the business it is today. He leads and develops our team of Business Development Managers, using durhamlane’s unique methodology to ensure consistent, profitable growth in sales revenue for both our clients and our business.

Lee is a passionate and performance driven entrepreneur who enjoys nothing more than spotting, exploring and brokering the next big opportunities. Having co-founded durhamlane, with over 20 years commercial sales and marketing experience, Lee is an expert in delivering solutions to ambitious organisations and their investors throughout the UK and worldwide. He has been the driving force behind high growth programmes for businesses of all sizes from SME’s to Blue Chip clients, primarily in the technology, software and manufacturing and engineering sectors. Lee is passionate about our goal ‘to raise the bar of the sales profession’ and make it a profession to be proud of, as it is in the US, after all, we all sell in some shape or form – without sales you don’t have a business, a fact that is all-too-often neglected.

Richard is a true thought-leader, entrepreneur, trainer & coach who loves helping people and organisations achieve high growth by developing skills and mind-sets and by improving sales processes. As the creator of durhamlane’s proven methodology ‘Selling at a Higher Level’, Richard enjoys nurturing and developing talented sales professionals to reach their potential, whilst also helping businesses accelerate their growth. Throughout his career, Richard has led both UK and global sales organisations and telemarketing teams to consistently out-perform expectations by selling, and helping others to sell, complex solutions. With a background in training, building relationships, and delivering solutions, Richard has built up an enviable reputation by helping organisations of all sizes become more profitable and transition towards developing performance cultures.

Read more about Richard’s sales leadership insights.

Martin Moran brings more than 25 years of experience in managing and growing technology businesses in Europe and globally, with a proven track record for building high-performance sales organisations. He has been working in SaaS for over 15 years and is now an active angel investor in technology. At durhamlane, Martin advises the leadership team on international sales strategy and tech stack optimisation, as the business goes from strength to strength. At InsideSales.com (a durhamlane customer), Martin is responsible for leading the company’s international business. He will play a key role in helping to accelerate sales for Europe’s leading companies, just as he has made a significant impact in the region with his previous work.

Josh joined durhamlane in 2017, after working in Hospitality as a Supervisor & Masterclass lead, starting his durhamlane as an SDR representing a range of brands from SME to Enterprise, building sales pipeline for our customers. As durhamlane grew so did the operational requirements of our business, developing Josh to Head of Operations, where he is now responsible for key aspects or Supplier & Stakeholder management, technology and sales enablement portfolio.  

Julie brought her wealth of HR experience to durhamlane 2022 on an interim basis, after engagement with a variety of companies/industries in Human Resources since 1989. Julie’s vital role as Head of Human Resources supports the lifeblood of our business – Our People. Developing employee training in our “selling at a higher level” methodology, company policies and employee wellbeing, so our people are supported to deliver the best results possible for our customers. 

James joined durhamlane in January 2016 after working his way through University in the Newcastle nightclubs as an Events Manager. He began his career for durhamlane as an SDR delivering sales pipeline for our customers for 2 years, then running a team of customer SDRs, transitioning to our internal sales team in 2019 and is now the Head of Sales at durhamlane. Responsible for New Business and Expansion, driving profitable growth for durhamlane using durhamlane’s ‘selling at a higher level’ methodology into the mid-market and enterprise customer base. Although leading the team can still be found jumping into the trenches with a phone-first mindset.

Joining the durhamlane team in 2024 as Head of Finance, Mandy brings 12 years of experience in Finance and Processing globally. Mandy keeps our passionate band of sellers in check and grounded, overseeing financial strategy, operations, budgeting and planning. Analysing financial data to identify risks and market growth opportunities to accelerate the growth of durhamlane and our customers. 

Duncan joined durhamlane in April 2025 as Head of Service, where he oversees the performance and development of durhamlane’s Sales Development function. He leads a multidisciplinary team spanning Client Delivery SDR Teams, Sales Enablement and Learning & Development, ensuring clients receive a consistently high standard of delivery and measurable growth from their sales programmes. 

With a background in senior commercial and operational leadership roles — including Director of Sales & Marketing, Sales Manager, and Customer Service Manager — Duncan brings a deep understanding of how to align people, process, and performance to achieve sustainable sales results. 

At durhamlane, Duncan focuses on embedding best-in-class methodologies, data-driven decision-making, and continuous improvement across teams. His approach combines strategic leadership with a hands-on commitment to coaching and capability building, helping clients accelerate revenue growth through empowered, high-performing sales teams.