Home / About Us

About Us

The durhamlane difference

A creative, tenacious and independent-minded team committed to supercharging sales for every ambitious business.

For over a decade, durhamlane has accelerated demand and revenue generation for tech firms, finance and professional services businesses, SaaS pioneers and many more. Along the way, we’ve defined what it means to work the durhamlane way – to outperform expectations and commit completely to our clients’ success.

You’ll see it in our people, our management team and our methodology: we call it ‘Selling at a Higher Level’. That’s why we enjoy positive Glassdoor reviews, have one of the lowest staff turnover rates in the sales industry, and have contributed to hundreds of successful careers both within and beyond our own business.

Trusted by

Our approach

Working Together
Quality and Quantity
Passionate people
Qualification from every angle
A profession to be proud of
Real time,
real insight
A forensic approach to data
Technology

Selling at a Higher Level

Working Together

We’re a trusted, committed partner with “skin in the game”. You’ll find us in our clients’ org charts, co-creating effective strategies and sticking with them from startup to enterprise maturity.

Quality and Quantity

Unlike Lead Gen agencies, we don’t charge per lead. It incentivises second-rate leads that won’t turn you a profit. We’ll be judged on true performance – your success.

Passionate people

We invest in our team because they invest in us - and in our clients. Our staff turnover rate is the envy of the sector, our in-house training is world-class and we have even had employees become clients – the finest compliment of all.

Qualification from every angle

Using our unique Magic 35 process, we assess every opportunity to ensure that only gold-standard leads pass qualification.

A profession to be proud of

Sales is the bedrock of every business, so salespeople should be proud of what they do. To us, it’s a profession; one which creates jobs and makes entrepreneurs’ dreams a reality.

Real time,
real insight

We operate in real time, using feedback from every conversation to make constant course corrections. We believe in an open culture of continuous improvement in all that we do.

A forensic approach to data

Data is the prized asset of modern business, and we’re obsessive about putting it to work. From your CRM to the conversations we have with prospects, we’re committed to optimising every interaction.

Technology

We work with a hand-picked selection of technology partners to cut manual effort and optimise sales conversations. And we continue to invest in best-of-breed tech across our services.

Our values

Passionate

We go the extra mile, to deliver genuine, measurable impact to every sales activity and every customer experience.

Determined

We never give up. We’re consistently committed to driving better value, better results and a better business for every customer.

Genuine

We engage with integrity at every level, both internally and externally. We’re respectful and we always do what we say we’ll do.

Collaborative

We mentor, educate and share expertise. We work as seamless partners with our customers. Together we are one team.

Pioneering

We love to disrupt and question, consistently leading to create better outcomes in our industry and for our customers.

Empowered

We recognise that our people are our greatest asset. Offering the freedom and support to overcome every challenge that comes our way.

Awards and Accreditations

Cyber Essentials Certified Plus
(June 2021)

UK's 100 best mid-sized companies to work for
(April 2021)

Marketing & Media's 40 best companies to work for
(April 2021)

North East's 30 best companies to work for
(April 2021)

Hubspot Solutions Partner
(June 2020)

Cyance accredited partner
(June 2020)

Awarded ISO 9001:2015 QMS
(Jan 2020)

Winners of GSA Rising Star Award
(2020)

Finalists of GSA Excellence in Business Services
(2020)

North East's 30 best companies to work for
(Dec 2019)

Join our team

We’re always looking for motivated and passionate people to join us on our journey to take sales to the next level for our clients.

View current vacancies.

Let’s talk

We’re always open to hearing from ambitious organisations that are looking to scale but are unsure how. Get in touch to see how we can help overcome your sales challenges.